Operations Manager

Job Title: Operations Manager

Location: Tallaght, Ireland

Department: Operations

Reports To: General Manager

About Elis

Elis is a leading international multi-service provider, delivering high-quality textile, hygiene, and facility services across a variety of sectors, including hospitality. In Ireland, we partner with hotels, restaurants, and other hospitality providers to offer reliable, efficient, and sustainable linen and textile solutions.

Benefits:

• Competitive salary and performance-based incentives
• Opportunities for professional development and training
• A supportive and collaborative work environment
• Employee benefits including pension and healthcare schemes

Role Overview

The Operations Manager will be responsible for overseeing all operational aspects of the Tallaght site, with a focus on linen and textile production. This role requires strong strategic oversight, operational excellence, and a deep understanding of the hospitality sector's unique requirements. You will ensure high standards of production, quality, and service delivery, while driving efficiency and continuous improvement initiatives.

Key Responsibilities

• Provide strategic and operational leadership for the Tallaght Hospitality operations.
• Oversee linen and textile production processes, ensuring quality, efficiency, and compliance with industry standards.
• Develop and implement operational plans, KPIs, and performance monitoring systems.
• Manage, coach, and develop a high-performing team, fostering a culture of accountability and continuous improvement.
• Collaborate with sales, logistics, and client services teams to ensure seamless service delivery to hospitality clients.
• Drive process optimization, waste reduction, and cost-efficiency initiatives across operations.
• Ensure adherence to health, safety, environmental and quality regulations.
• Prepare and manage operational budgets, forecasts, and reports for senior management.
• Lead change initiatives and implement best practices across the division.

Skills & Experience Required:

• Proven experience in operations management, ideally within hospitality, retail or textile/linen production.
• Strong understanding of textile/linen production processes and quality standards.
• Demonstrated ability to provide strategic oversight and operational leadership.
• Excellent problem-solving, analytical, and organisational skills.
• Strong interpersonal and team management skills.
• Experience managing budgets, KPIs, and operational reporting.
• Knowledge of health, safety, environmental, quality compliance in a production environment.
• Ability to work in a fast-paced, client-focused environment.

Join Us

At Elis, we support hospitality providers in delivering exceptional guest experiences. If you're a strategic, hands-on operations leader with expertise in textile production and a passion for excellence, we'd love to hear from you.