Operations Manager

Opening Summer 2026 - Haven Wood Retirement Home & Village, Ballygunner, Waterford

Are You an Organised Leader with a Passion for Operations & People? Join Our Team Today!

We're currently recruiting an experienced and proactive Operations Manager to oversee the day-to-day running of our home. If you thrive in a fast-paced environment and have a strong background in operations, facilities, or HR administration, this is an excellent opportunity to play a key role in delivering high-quality support services within a warm and resident-focused setting.

Why Choose Us?

Flexible Working Environment - A dynamic role with variety and autonomy.

Competitive Salary & Benefits - Attractive package with regular pay and staff perks.

Career Growth & Development - Ongoing training and professional development opportunities.

Education Assistance Program - We support your continued learning.

Supportive Team Culture - Work alongside a collaborative and caring team.

Well-Being Initiatives - Your health and work-life balance matter to us.

Employee Referral Bonus - Be rewarded for bringing great people onboard.

Free On-Site Parking - Convenient and stress-free commuting.

What You'll Do

Operations & Facilities

• Oversee Housekeeping, Kitchen, and Maintenance departments.
• Conduct regular site walkarounds to ensure cleanliness, safety, and maintenance standards.
• Coordinate contractors, suppliers, and service providers.
• Manage procurement of supplies and equipment.
• Schedule and monitor all preventative and reactive maintenance activities.
• Ensure compliance with Health & Safety, HACCP, and Legionella standards.
• Support audits, inspections, and operational reporting.
• Assist with events, celebrations, and general site coordination.
• Provide ad-hoc support to finance/accounts as required.

HR & Administration

• Maintain and update staff personnel files and HR systems (HRIS).
• Manage staff rosters, annual leave, sick leave, and certifications.
• Support recruitment, onboarding, and induction processes.
• Coordinate training and maintain accurate training records.
• Oversee Garda vetting, work permits, and compliance documentation.
• Ensure GDPR compliance and effective document management.
• Produce weekly and monthly HR and operational reports.

Front-of-House

• Oversee reception operations including calls, emails, and visitor management.
• Act as a central point of contact for staff, residents, families, and stakeholders.
• Ensure smooth daily administrative and communication processes across the home.

What We're Looking For

• Relevant qualification in Business Administration, HR, or related field (desirable).
• 2-3 years' experience in operations, facilities, or HR administration (healthcare or residential care experience is highly desirable).
• Strong working knowledge of HR systems and Microsoft Office.
• Solid understanding of compliance, health & safety, and HR processes.
• Excellent organisational, communication, and problem-solving skills.
• A flexible, hands-on approach with the ability to adapt in a busy environment.

Ready to take the next step in your career? Apply today and become a vital part of our team!

All applications are handled with the strictest confidence.