...at all levels.
Role Overview
The Operations Manager is accountable for the management of strategic and operational initiatives and Ad-hoc operational requests across the organization. You will be accountable to recommend and implement long-term, durable solutions that...
Remote job
...KPIs as agreed with line manager.
Track customer generation statistics.
Handle objection calls in a professional manner.
Provide ad hoc phone-based customer service and support additional sales projects as required.
Additional Benefits:
Employee Assistance...
...leads
Use all Retention tools available to encourage customers to stay with PrepayPower
Manage daily, weekly and monthly KPI’s.
~ Ad hoc activities as required.
Essential Experience & Skills to Succeed:
Proven track record of achieving Retention or Sales...
...a profitable reseller
agreement.
To the eyes of the account you are also a “consultant”, providing suggestions, explaining GRENKE’s added
value, bringing them up to speed with the processes and supporting their resale process during the entire
lifecycle with GRENKE.
You...
...friendly customer relationships in order to minimise customer churn
Support with mentoring and coaching for our junior sales team
Ad hoc phone-based activities as required
A suite of Retention tools available to encourage customers to stay with PrepayPower
Essential...
...multi-task and provide cross-team support as required.
Statutory Returns CSO etc.
Preparation of Audit file for year-end
Other ad hoc duties as required.
Requirements
Qualified or Part Qualified ACA / ACCA/CIMA or equivalent
2+ years experience in a similar...