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- ...line managers responsible for ensuring compliance. Gather and statistically analyse customer data across all channels (e.g. web, call centre, mobile etc.) to quantify success and take corrective action on pain points. Review and action CSAT data, verify via call listening...SuggestedWork at officeFlexible hours2 days week
Electricity Supply Board
Dublin2 days ago - ...Job Description Job Title: Contact Centre Real-Time Analyst / Trainer Department: Patient Services Reports to: Patient Services... ...-Time Analyst is responsible for training agents on effective call handling techniques, listening to calls to identify trends, and providing...SuggestedPermanent employmentImmediate startShift work
- What you can expect In this role, you'll proactively manage onboarding programs for enterprise-level customers, ensuring ongoing success by understanding motivators, strategic goals, and business outcomes. You'll consult on internal communications and engagement, create...SuggestedWork at officeRemote workHybrid work
Zoom
Dublin4 days ago - Social network you want to login/join with: col-narrow-left Client: Zoom Location: Dublin 2, Ireland Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: ae9319b95c3d Job Views: 3 Posted: 30.06.2025...SuggestedFreelanceWork at officeRemote workHybrid work
Pantera Capital
Dublin4 days ago - Overview What we do We are experts in trading essentially all listed financial products and asset classes, with a focus on derivatives trading. Through market making and market taking, we handle millions of trading transactions around the world every day, providing liquidity...Suggested
SIG Susquehanna
Dublin4 days ago - ...influence key strategic decisions. Deliver and exceed key contact centre KPIs, including customer advocacy, operational efficiency, and... .... Adherence to our risk and compliance framework along with call reviews and coaching in line with MCC requirements Use data and...SuggestedWork at officeHybrid work
- Senior Customer Technical Services Analyst Senior Customer Technical Services Analyst Dublin, Ireland Hybrid, 3+ days on-site 12-month contract (view to extend) We're hiring a Senior Customer Technical Services Analyst to join a global payment gateway support...SuggestedContract workImmediate startHybrid work
Skillbase Group Ltd
Dublin1 day ago - Job Title: Interim Customer Success Manager (Maternity Leave Cover). Reporting to: Head of Sales Location: Blake’s Cross, Lusk, North County Dublin THE ROLE: The primary function of this full-time, office-based role is to provide managerial guidance and support ...SuggestedFull timeTemporary workInterim roleWork at officeFlexible hours
Ace Express Freight
Lusk, Co. Dublin2 days ago - ...Service Centre Operations Manager ID 2025-24094 Category Customer Service Position Type Full Time Location : Location IE-Dublin... ...1: Shortlisting of suitable candidates Stage 2: Screening Call Stage 3: Interview(s) with Hiring Manager(s) Stage 4: Feedback...SuggestedPermanent employmentFull timeContract workSeasonal workWork at officeOffshoreHybrid work2 days week
FyrFly Venture Partners
Dublin3 days ago - About Scorebuddy is a global leader in Quality Assurance (QA) software for contact centers, trusted by over 300 organizations worldwide including BT Group, Allianze, and Capital One. Headquartered in Dublin, Ireland, Scorebuddy delivers a powerful SaaS platform that empowers...SuggestedWork at officeWorldwideHybrid work2 days week
Sentient Solutions Ltd
Dublin5 hours agonew - Customer Success delivers award-winning post-sales support experiences to small business owners, accountants, and self-employed individuals using our products: QuickBooks Online, QuickBooks Payroll, QuickBooks Accountant, QuickBooks Self-Employed, and QuickBooks Time. We focus...SuggestedSelf employmentWork at officeHybrid work
Intuit Inc.
Dublin3 days ago - ...Call Center Training Manager – Dublin (Remote Hybrid Dublin) TTEC is seeking a highly motivated and experienced Training Manager to oversee and optimize training programs delivered through our Business Process Outsourcing (BPO) partner. This role will focus on ensuring consistent...SuggestedRemote workHybrid work
TeleTech Holdings, Inc.
Dublin3 days ago - ...application deployments, and infrastructure changes to ensure ongoing system reliability and responsiveness. Conduct on-site visits to the Sligo call center to gather end-user feedback, identify system optimization opportunities, and collaborate with the client on potential...SuggestedLong term contractRemote workFlexible hours
Viaplus, LLC
Dublin1 day ago - ...the driver and vehicle resource is being utilized effectively and efficiently Identifies sub-standard customer service, delinquent calls and reports deficiencies to line manager Contributes to route solutions for new customer service requirements Reports deficiencies...SuggestedPermanent employmentContract work
Rentokil Initial plc
Dublin4 days ago - About the role Here at Zellis, our customers are assigned a dedicated Customer Success Manager to ensure they have a fantastic experience working with us and to enable maximum return on investment. Our CSMs work with their portfolio of customers to understand what’s important...SuggestedLong term contractImmediate startRemote workFlexible hours
Moorepay Limited
Dublin5 hours agonew - ...law. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email ****@*****.*** or call (408) 536-3015. #J-18808-Ljbffr...Temporary workLong term contractRelocation
Adobe Systems GmbH
Dublin2 days ago - At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some...Long term contractRemote workFlexible hoursShift work
Vanta Inc.
Dublin12 hours ago - What you can expect The Business Development Representative Manager sets the strategic direction for the sales team. They contribute to functional and business strategies, execute plans, and provide leadership to multiple teams. About the Team Workvivo, a digital...Work at officeRemote workWorldwideHybrid work
Zoom
Dublin12 hours ago - DESCRIPTION Job summary The AWS Customer Service team provides support to a wide range of external customers helping them understand the benefits and capabilities of the AWS’s Cloud Computing Services. This team focuses on assisting customers with account and billing ...Full time
- ...Please apply by sending your CV to Carmel McCabe-Curran at ****@*****.*** or call for more information. Key Account Manager Permanent full-time KEY ACCOUNT MANAGER – FMCG An excellent position has arisen for a Key Account Manager with one of Ireland's leading...Permanent employmentFull timeLong term contractWork from homeHybrid workShift work2 days week
Quorum Search Partners
Dublin12 hours ago
