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- ...Representative Department: Client Services Location: City Centre Dublin, Ireland Salary: €32,100 plus bonus Join us as a Customer... ...opportunity to be a key player in our thriving Customer Services-Call Centre team. What sets you apart: Are you confident in your...SuggestedFull timeWork at officeCity centreFlexible hours
- ...OFFICE BASED IN DUBLIN Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients... ...Experience in working with vulnerable customers Previous call centre/ customer service experience is essential What will my...SuggestedHourly payPermanent employmentFull time40 hours per weekWork at office
- ...Quality Assurance (QA) across several areas of the business, including, Applications, Fraud, AML, complaints, ID and V, FS and customer call centres, social media teams, and third-party organisations who support our customers. Providing direct feedback to Team Managers’ on...SuggestedTemporary workFlexible hours
- ...professionally interacting and responding to reactive and service call requests in a timely and thorough manner leaving repaired UCC... ...customer satisfaction. Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting...SuggestedFlexible hoursWeekend work
- What you can expect In this role, you'll proactively manage onboarding programs for enterprise-level customers, ensuring ongoing success by understanding motivators, strategic goals, and business outcomes. You'll consult on internal communications and engagement, create...SuggestedWork at officeRemote workHybrid work
- What you can expect We’re on the hunt for a Customer Advocacy Manager who knows how to turn great customer relationships into powerful stories that inspire and influence. You’re part content creator, part relationship-builder, part project manager. And you know how to bring...SuggestedFreelanceWork at officeRemote workHybrid work
- ...periods in our vibrant office located on Dawson St, Dublin 2! Engage Callers: Serve as the first point of contact, handling inbound calls with professionalism. Route Efficiently: Accurately assess and transfer calls to the right departments. Flexible Availability: Covers...SuggestedHourly payTemporary workWork at officeFlexible hoursShift work
- ...Advisors/Coordinators. Experience of analysing and interpreting data to plan resources effectively. Experience of Customer Service Centre technologies and operations. Experience of reviewing and implementing new, improved processes. Performance Management Experience...SuggestedOffshore
Customer Service Executive - Fluent Spanish & Portuguese Required - Wednesday to Sunday from 15[...]
...customer experience, solving issues effectively rather than just closing cases, through phone or email interactions. This is not a typical call center; we do not use IVR and focus on ensuring every customer has a positive experience. You will work in a diverse environment...SuggestedFull timeWork at officeHybrid workSundayAfternoon shift- ...At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional...SuggestedLocal areaHybrid workShift work
- Senior Customer Technical Services Analyst Senior Customer Technical Services Analyst Dublin, Ireland Hybrid, 3+ days on-site 12-month contract (view to extend) We're hiring a Senior Customer Technical Services Analyst to join a global payment gateway support...SuggestedContract workImmediate startHybrid work
- ...About Scorebuddy is a leading Quality Management SaaS platform for Contact Centres. By combining quality management, coaching and learning with advanced AI Analytics, we help hundreds of customers worldwide to be operationally efficient, scale their contact centres,...SuggestedWorldwide
- Overview What we do We are experts in trading essentially all listed financial products and asset classes, with a focus on derivatives trading. Through market making and market taking, we handle millions of trading transactions around the world every day, providing liquidity...Suggested
- ...desirable. Responsibilities Work closely with the Contact Centre Manager and Supervisory team. Assist in the formulation of targets... ...with colleagues. Measure performance with key metrics such as call abandonment and call waiting. Handle complaints and provide...Suggested
- Responsibilities (Text Only) - Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement. - Own the technical win strategyfor each opportunity. Engage with Business...Suggested
- ...Contact Centre Coordinator page is loaded Contact Centre Coordinator Postuler remote type Entièrement en présentiel locations Dublin... ...meeting their daily KPIs and targets You will be the first point of call for assisting the agents with queries. First level of...Temporary workRemote workWeekend work
- ...implement strategic plans to identify and target potential customers within the SMB segment. Lead high-volume outreach efforts through calls, emails, and social media to qualify leads and generate interest in Shopify’s offerings. Manage a comprehensive sales cycle from...Full timeContract workWork at officeLocal areaRemote workWorldwideHybrid work
- ...attitude, and a passion for delivering exceptional customer service. Key Responsibilities: Customer Engagement: Make outbound calls to potential and existing customers to promote products and services. Build strong relationships with clients by understanding...Work at office
- ...Call Center Training Manager – Dublin (Remote Hybrid Dublin) TTEC is seeking a highly motivated and experienced Training Manager to oversee and optimize training programs delivered through our Business Process Outsourcing (BPO) partner. This role will focus on ensuring consistent...Remote workHybrid work
- ...strong relationship with out customers. Communication and Customer Service Network: Ensure our communication between the global Contact Centre, our local team and field based colleagues is strong and aligned to enable us to provide a seamless premium service Administrative...Work at officeLocal areaHybrid workWorking Monday to Friday
- ...expand their sales team About Your New Job As a Telesales Executive, you will be making daily outbound callsto potential members – calling new and existing leads. You will be managing contacts and tracking progressusing our CRM system. Strong attention to detail is a...Permanent employmentWork at officeImmediate startWork from homeHybrid work
£60.43k - £64.74k per annum
...working in a fast-paced environment. The successful candidate will be responsible for the management of team performance in both a contact-centre environment and a field-based environment, ensuring KPI's and quality standards are met, whilst maintaining a high standard, solutions...Permanent employmentWork at officeFlexible hours- ...the driver and vehicle resource is being utilized effectively and efficiently Identifies sub-standard customer service, delinquent calls and reports deficiencies to line manager Contributes to route solutions for new customer service requirements Reports deficiencies...Permanent employmentContract work
- Customer Success delivers award-winning post-sales support experiences to small business owners, accountants, and self-employed individuals using our products: QuickBooks Online, QuickBooks Payroll, QuickBooks Accountant, QuickBooks Self-Employed, and QuickBooks Time. We focus...Self employmentWork at officeHybrid work
- ...Europe's leading online retail groups (ft, 40.5 hours/week) Are you a Sales Team leader with 2-3 years of relevant outbound sales or call centre experience? Do you have a track record of exceeding sales targets and leading high-performing teams? If so, we're looking for you...Work at officeLocal area
- ...details: Job Description: Sales Manager Reports to: Contact Centre Manager Location: Company HQ. Full-time role. Ad-hoc Hybrid/... ...performance across all sales channels. · Conduct regular call reviews, provide constructive feedback, and ensure high-quality customer...Full timeWork at officeRemote workWork from homeWorldwideCity centreHybrid work
- ...law. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email ****@*****.*** or call (408) 536-3015. #J-18808-Ljbffr...Temporary workLong term contractRelocation
- At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some...Long term contractRemote workFlexible hoursShift work
- Who we are At Origina, we are on a mission to change the software world. We are the leading global independent software maintenance vendor for IBM, HCL, and VMware that Gartner consistently recognises as a forward-thinking alternative to traditional software mega vendors...Remote workWork from homeHome officeHybrid workFlexible hours
- ...proactive identification of high-potential business in addition to partnership with the marketing team. Establish relationships via phone calls or e-mail marketing and design marketing strategies using product knowledge, and deliver positive customer experience to drive long-...Long term contract