Are you a motivated and dynamic leader with energy, drive, and a strong customer-first approach? Do you thrive in fast-paced, evolving environments and enjoy leading teams to success? If you have Personal Lines experience, your APA or CIP qualification, and ideally some Team Lead experience, this could be the perfect next step in your career.

Salary: up to €45,000

On site

About the Role

We are seeking an experienced Team Lead to manage and inspire the Client Services Personal Lines team. The ideal candidate will bring excellent communication skills, a positive attitude, and the ability to lead with confidence while delivering outstanding service to clients.

In this role, you will:

Lead, manage, and motivate a growing team, ensuring performance and morale remain high.
Implement a digital-first approach , identifying smarter ways of working to enhance the customer journey.
Conduct regular one-to-one meetings, implement development plans, and identify training needs.
Collaborate across teams to ensure operational efficiency.
Monitor team performance, report progress, and ensure compliance with company and regulatory standards.

What You’ll Bring

APA with a commitment to ongoing professional development.
Minimum of 2 years’ experience in Personal Lines, with leadership or supervisory experience a strong advantage.
Excellent leadership, communication, and organizational skills.
A can-do attitude with the ability to adapt to change and prioritize workloads effectively.
A structured approach to managing time and resources, both for yourself and your team.
Passion for delivering exceptional customer service and fostering a positive team culture.

Why Join Us?

This is an excellent opportunity to lead a talented team in a growing, fast-paced environment where innovation and collaboration are valued. You will play a key role in delivering a first-class client experience while driving continuous improvement and positive change within the business.

If this sounds like the right opportunity for you, I would love to hear from you. Please get in touch to discuss further.

Insurance Manager