Location: ReproScan Dundrum

Job Type: Full-time

Reports to: ReproScan Manager

Are you a detail-oriented, highly organised professional with a calm, patient nature and a passion for providing outstanding patient care? ReproScan is seeking a proactive and compassionate ReproScan Administrator to support the daily operations of our Satellite Services Programme and clinic.

About the Role

As a ReproScan Administrator, you'll be the cornerstone of our patient services team-ensuring seamless communication, scheduling, and administrative support for patients undergoing fertility treatment. You'll help coordinate every step of their journey with empathy, professionalism, and accuracy.

Key Responsibilities

Coordinate and book patient appointments, both locally and abroad

Communicate with patients to ensure timely responses to treatment queries

Organise and manage prescriptions; liaise with pharmacies

Manage test results, patient education materials, and stock of testing kits

Oversee front-of-house duties: greet patients, manage clinical schedules

Handle administrative tasks: invoicing, diary management, emails, typing, scanning

Be the first line of communication for feedback and support throughout the patient journey

Qualifications

Required: Leaving Certificate (or equivalent)

Desirable: Medical Secretary course or similar; experience in patient coordination

Skills & Attributes

Strong verbal and written communication (English fluency required)

Highly organised with strong attention to detail

Calm, patient, and professional demeanour

Team player with initiative and accountability

Excellent computer and admin skills

Familiarity with IVF and fertility treatment processes is a plus

Our Benefits Include

Company pension plan

Private health insurance

Fertility treatment benefits

Employee Assistance Programme (EAP)

Paid maternity leave benefits

Additional annual and sick leave

Ongoing professional development and support

A supportive, team-oriented work culture

Join a team that's making a real difference in people's lives.

If you're ready to bring empathy, efficiency, and excellence to this vital role, we want to hear from you.