...collaboratively with other members of team and with colleagues in other parts of organization to provide excellence in service standards to our customers.
~Completing all tasks in line with Department Procedures including those for renewal management, complaints and error...
...~Working closely with Sales management to develop and agree service level agreements for referrals and manage service in line with these... ...underwriting rules and associated referral process.
~A clear and concise customer focus with the ability to balance this focus with sound...
...dedicated to the continuous growth and improvement of the analysis service provided by the team.
Education
~Relevant Third Level... ...gains understanding.
~Ability to provide excellent service to all customers and meet deadlines.
~Self-motivated with the ability to work on...
...prepared for changes implemented
• Work closely with our Documentation manager to build out a quality assurance plan to ensure all our customer documentations are thoroughly checked annually and plans are put in place to ensure any changes required are brought through the...
...owner for Commercial products assuming interest and developing perspective of all aspects of product in portfolio affecting, pricing, customer outcomes and growth.
You will ensure that commercial products are suitable to meet the needs of customers and are compliant in all...
...Responsibilities
Working closely with and reporting to the Commercial Underwriting Operations Manager the successful person will be results and service focused and key responsibilities will include;
~Support achievement of profitability and revenue targets per the annual plan.
~...
...certification: Certified Information Systems Auditor (CISA), Certified Information System Security Manager (CISM) with Insurance or Financial Services experience;
Experiences
~Highly developed knowledge and proficiency in IT risk management principles and processes including...
...• Maintain accurate documentation of Batch configurations, workflows, and procedures.
• Coordinate with a third-party Managed Service providers to ensure daily operations align with FBD's standards and needs.
• Demonstrated experience with performance management...