Please apply by sending your CV to Joanne Bourke at joanneb@qsp.ie or call 018788240 for more information.

Interim Quality Manager

07/06/24 Kildare Neg

Contract

Reporting to the Technical Services Manager you will lead the Quality department in the development and maintenance of the Quality and Food Safety systems to regulatory, legislation, customer, and third-party standards. Ensure the technical requirements of the business are fulfilled in terms of customer service. Provide technical expertise and advice in the areas of food safety and legal requirements as well as leadership, support, and training for quality improvement projects!

Key Responsibilities:

Ability to lead, motivate and develop a team of professional technologists
Coordinate with all departments and managers and represent the team at senior management and Group level
Influence decision making to ensure food safety and quality needs of the business are being met
Ensure that the company is kept aware of legislative & customer constraints on the business and any standards in terms of quality and food safety and integrity are adhered to Department Management
Incorporating Group KPI targets and objectives into Plant system and ensure they are measured, monitored, and achieved
Ensure effective communications of customer requirements to the Operations team and ensuring their compliance
Work with the Innovation team for the successful launch of new products into production, and for product and process improvement projects
Budget Controls – Agree and manage the annual budget for the department
Strategic review of technical information- review of results and trends, analysis of same and action, taking appropriate actions when required to ensure criteria met and to make improvements to the process, plant and systems as necessary
Champion training and development of staff in the areas of food safety or quality, for example: Induction, Hygiene & Cleaning, Food Hygiene, HACCP, Allergen Awareness, Taste Panel training
Lead the implementation of plant wide Process & Quality System Improvements, working with the relevant departments to ensure multi-disciplinary approach
Recognise and implement opportunities for Quality improvement in both manufacturing and business processes QMS & HACCP Systems
Lead the site HACCP team, challenging processes food safety systems and maintaining and reviewing the plan as required
Lead the site TACCP team, challenging the integrity of all systems from a vulnerability and food defence perspective
Ensuring that the procedures, process documentation and systems in use comply with customer and best practice requirements, maintaining and reviewing when driven by improvement, audit and customer requirements etc
Responsible for the implementation of the internal audit programme to ensure Quality System Compliance
Leading the management of external audits for food safety and quality audits for customers, governing bodies (e.g., BRC, DAFM and their representatives, M&S, Tesco, Waitrose (Retail) Greencore, 2SFG (Manufacture), Brake Bros, Yum Brands (Foodservice) Customer Management and Service
Implement and maintain detailed specifications and quality standards for all finished products, knowledge of various software programmes used by customers required
Ensure that internal specifications for the factory are developed and maintained
Responsibility for the management of queries or complaints from customers in a timely manner, involving other teams where needed
Meet with customers and represent the company’s technical expertise when needed as part of customer service or as part of investigation of issues
Be a key member of the business development team, helping to forge new relationships and build on existing ones

Qualifications/ Skills/ Experience:

Diploma or higher in a Food Science related subject
5+ years in a similar role in FMCG or food retail environment
Knowledge of BRC standards required and preferably with familiarity of cooking processes and high care facilities. Some technical management experience an advantage
People management experience an advantage
Lead auditor certification is preferential
HACCP certification is essential
Self-starting individual, capable of clear strategic view and implementation
Team management and leadership skills a must
Ability to communicate effectively with and present to customers, Stakeholders (e.g., DAFM)
Understanding of food safety and quality management systems
Strong knowledge of food legislation, BRC Global Food Standard and specific customer standards and codes of practice

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Please apply by sending your CV to Joanne Bourke at joanneb@qsp.ie or call 018788240 for more information.