Average salary: €51,544 /yearly
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- A leading training provider in Ireland is offering an opportunity to become an L1 Helpdesk Engineer. Participants will learn essential skills such as answering support calls, logging tickets in the ConnectWise system, and providing first-level support. The training will enhance...SuggestedTraineeshipRemote work
Innovate Skillsource
Gorey, Co. Wexford1 day ago - ...solutions for maintenance and modernisation to add value to buildings throughout their life cycle. We are currently looking for a Technical Helpdesk Engineer to join our Service team in Ireland. This role is going to cover Dublin and surroundings. Primary accountability for this...SuggestedPermanent employmentContract workLocal areaRemote workDublin4 days ago
- ...Serving as the first point of contact for IT support within the multi‑site organisation. ~2. Process support calls and promote use of Helpdesk. ~3. Prioritising and managing several open tickets and mini projects at one time. ~4. Direct unresolved issues to the next level...SuggestedWork at office
PRM Limited
Ireland2 days ago - ...to infrastructure maintenance, audits, and office security improvements. Qualifications ~3+ years of experience in IT support, helpdesk, or service desk roles (Level 1–2). ~ Hands-on experience supporting Linux and Windows user environments. ~ Experience with Microsoft...SuggestedFor contractorsHybrid workWork at officeLocal areaFlexible hours
Openchip & Software Technologies
Limerick4 days ago - ...Training to become an L1 Helpdesk Engineer, the participant will learn various tasks including using Ticketing Software to answer Support Calls, log activity tickets and provide first level support. The participant will also develop customer care skills, learn how to ensure...SuggestedRemote work
Innovate Skillsource
Gorey, Co. Wexford1 day ago - ...communication skills, able to explain technical concepts clearly to both technical and non-technical audiences. Experience using CRM or helpdesk software. Self-motivated with the ability to manage workload and prioritise effectively. Professional command of English,...SuggestedPermanent employment
White Recruitment Construction
Leinster8 hours agonew - ...operations. Ensuring all policies and procedures are adhered to and providing feedback to airports/ground ops/training etc. Newskies Helpdesk provides telephone & email support for all Ryanair European Airports and Call Centers. This is a permanent position based in our head...SuggestedPermanent employmentWork at officeFlexible hoursShift workNight shift
Ryanair Ltd.
Fingal3 days ago £35k - £45k per annum
...second-level support to computer systems users to the standards and levels required by the Business and IT management. Manage busy helpdesk with energy - prioritising tickets, managing competing priorities and following through to ensure problems are fully resolved. Log all...SuggestedLong term contractPermanent employmentCity centreHybrid workWork at officeImmediate startRemote workDublin7 days ago- ...and Consumer cards (mobile virtual cards). Role will have daily interaction with the Regional and Global Cards Product, technology, helpdesk, and Sales teams. What we’ll need from you Relevant industry experience, preferably across the banking & payments space....SuggestedFull timeCasual workHybrid workWork at officeWork from home
Citigroup Inc.
Dublin4 days ago - ...components and upgrades of systems with new releases and models ensuring all systems are within support of vendor life-cycle. Manage Helpdesk to ensure issue resolution using root cause analysis, performance reporting and reviewing trends to identify areas for continuous...SuggestedPermanent employment
- ...Job description Helpdesk Support Engineer L3- Permanent Full-Time BWG are currently recruiting a Helpdesk Support Engineer (Level 1) the successful candidate will serve as the first point of contact for end users seeking technical assistance. This role involves diagnosing...SuggestedPermanent employmentFull time
- ...average 2 days a week. Duties and Key Responsibilities Log, manage, and respond to IT incidents and service requests using a helpdesk system, communicating resolutions clearly Provide first- and second-line support to end users, both on-site and remotely Assist...SuggestedPermanent employmentHybrid workRemote work2 days week
- We’re seeking a customer-focused Microsoft 365 specialist to provide technical support during weekend shifts. You’ll troubleshoot hardware/software issues, respond promptly to users, and maintain IT systems, ensuring smooth operations and high customer satisfaction. Weekends...SuggestedWork at officeShift workWeekend work
RedChair Recruitment
Ireland2 days ago - Job Title: Level 2 Deskside Support Engineer Location: Cork (Onsite 5 days - some day time shift hours) Type: Full-time | Permanent Job Summary: We are looking for a skilled Level 2 Deskside Support Engineer to provide advanced onsite technical support to end-users...SuggestedPermanent employmentFull timeWork at officeRemote workDay shift
Westbourne IT Global Services
Cork4 days ago - » Job Details# Technical Presales Support Specialist/Presales EngineerLocationSantry, IrelandLanguageEnglish## Description**Key Responsibilities:*** Collaborate with Delivery Teams, Clients and Internal Teams to bridge the gap between the technical and commercial aspects of ...Suggested
Minacs
Leinster8 hours agonew - ...on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or...Hybrid workWork at officeLocal areaWork from homeFlexible hours3 days week
Intercom
Dublin14 hours ago - ...any Security tools related to Network, Endpoint or logging* Knowledge on Cloud Security* Experience working in a technical support or helpdesk role is preferred* Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and...Hourly payHybrid workLocal areaFlexible hoursShift workRotating shift
Eli Lilly and Company
Cork1 day ago - Red Chair Recruitment partners with a leading, award-winning Technology Services Provider serving financial and regulated sectors. The company is ISO27001 certified and a Microsoft Cloud Partner, focused on Enterprise Support, Security, Strategy, and Supply solutions that prioritize...Night shift
RedChair Recruitment
Ireland1 day ago - ...will also support IT projects and help maintain accurate system records. Responsibilities Main Duties and Responsibilities Helpdesk Respond to IT queries via phone email and ticketing system Diagnose and resolve hardware software and network issues Log track...Permanent employmentFull timeWork at office
- ...on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or...City centreHybrid workWork at officeLocal areaWork from homeRelocationFlexible hours3 days weekWeekday work
Intercom
Dublin14 hours ago - ...Our 2-year Graduate IT Engineer Programme is designed for recent graduates with a passion for technology. Youll start as a Level 1 Helpdesk Engineer learning the fundamentals of IT support client interaction and troubleshooting. Through hands-on experience and mentorship youll...Remote work
- ...on impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite which provides AI enhanced support for the more complex or high...Full timeHybrid workWork at officeLocal areaWork from homeFlexible hours3 days weekWeekday work
- ...on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or...Hybrid workWork at officeLocal areaWork from homeFlexible hours3 days weekWeekday work
Intercom
Dublin14 hours ago - ...incredible customer experiences. Our AI agent Fin lets businesses deliver always-on, impeccable customer service and, when combined with our Helpdesk, provides a complete Intercom Customer Service Suite for AI-enhanced and human-assisted support. Intercom was founded in 2011 and is...Hybrid workWork at officeWork from homeFlexible hours3 days weekWeekday work
Intercom
Dublin3 days ago - ...takes ownership of initiatives and is motivated to grow into broader governance and oversight responsibilities over time. This is not a helpdesk-only role ; while operational support exists the primary focus is on project delivery cloud improvement and structured governance...Full timeLocal area
- A global software company in Cork is seeking a dedicated Support Representative to provide technical support for its software products. The ideal candidate will possess strong analytical and communication skills, with a background in technical support. Responsibilities include...Hybrid work
Tricentis GmbH
Cork2 days ago - To Apply for this Job Click Here Position: Level 2 Service Desk Engineer Reports to: Service Desk Manager Location: Galway About Our Client Our client is more than an IT services provider— they are a team of innovators, collaborators, and problem‑solvers who...Hybrid work
ICE Jobs
Galway1 day ago - ...Fin lets businesses deliver always-on, impeccable customer service and transform customer experiences. Fin can be combined with our Helpdesk to form the Intercom Customer Service Suite, which provides AI-enhanced support for complex or high-touch queries that require a human...Hybrid workWork at officeWork from homeFlexible hours3 days weekWeekday work
Intercom
Dublin3 days ago - ...on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or...Hybrid workWork at officeLocal areaWork from homeFlexible hours3 days weekWeekday work
Intercom
Dublin3 days ago - ...workload, ensuring full compliance to individual client requirements. Job Responsibilities General tasks include taking calls on helpdesk and assigning work to relevant individuals, sending & receiving emails for facility requests Run weekly helpdesk report for number...Work at officeFlexible hours
