The successful candidate will be responsible for achieving the following key outcomes:

Management:

To manage all facets of the service to ensure a high standard of resident care at all times.
To provide support, advice, and guidance to the Home by way of an on-call arrangement.
Plan and manage on call rota with PIC .
To lead by example and be a role model to focus staff on resident care by fostering a person-centred approach underpinning the values and philosophy we hold.
Be involved in the recruitment, selection, induction, management, and supervision of all new staff.
To manage and support all heads of department including nursing, maintenance, and catering staff on a day to day basis.
Educate and support staff to ensure compliance with policies and procedures on a 24hour basis. This will include some night monitoring visits.
Liaise with and communicate with MDT practitioners ensuring a person-centred service to the residents in our care.

Care Provision:

Ensure that care is delivered at a high standard in keeping with the companies’ policies and procedures.
Educate and advise all staff on the person-centred approach and the importance of ensuring same in all delivery of care, engagement, and interaction with residents.
Ensure that any deficit in the service is managed in keeping with the companies Complaints Policies/Elder Abuse Policy.
Ensure medication is managed within the home and compliance with ABA, Company Policy, HSE directives and guidelines.
Conduct audits of the services provided within the home and report findings to the PIC /General Manager.
Manage, support, and offer guidance to Nurses, HealthCare assistants and all other departments

Communication

Communicate openly with all staff, residents, families, other health professionals and visitors in a courteous and professional manner reflecting positively on the Home.
Ensure all company reports and information that is requested internally are prepared and delivered on time e.g. Audits
Attend internal company meetings and represent the company externally at meetings when and if required.
Ensure all relevant information is disseminated to the appropriate staff.

Human Resources

Ensure staff rosters are maintained and an adequate staff skill mix is maintained at all times.
Be involved in the recruitment, selection, induction, and management of all staff to facilitate excellent person-centred care.
Be involved in the management of staff disciplinary and grievance procedures seeking advice and input from the General Manager where appropriate and required.
Ensure staff compliance with company Policies and Procedures.
Educate and promote the person-centred care philosophy to all staff.

Training and Development

Ensure staff receive an appropriate induction, supervision, and yearly appraisals in keeping with company policy.
Lead, guide, support and motivate staff to ensure agreed objectives are met and provide coaching where necessary to staff who need to improve their performance.
Ensure staff competencies with ongoing supervision and ensure any deficits are recorded, noted and addressed.

Health and Safety

Be involved in the Management of the Home ensuring the safety and comfort of the residents at all times.
Manage the home, in the absence of the PIC appropriately and effectively ensuring where possible the safety of the staff and visitors at all times.
Ensure staff are provided with training and support around emergency situations.
Ensure compliance with all companies’ policies and procedures.
Ensure compliance with external agencies such as HIQA and HSA and other regulatory requirements are maintained.

Regulation

ADON - Co Galway