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- Overview What we do We are experts in trading essentially all listed financial products and asset classes, with a focus on derivatives trading. Through market making and market taking, we handle millions of trading transactions around the world every day, providing liquidity...Suggested
- Senior Customer Technical Services Analyst Senior Customer Technical Services Analyst Dublin, Ireland Hybrid, 3+ days on-site 12-month contract (view to extend) We're hiring a Senior Customer Technical Services Analyst to join a global payment gateway support...SuggestedContract workImmediate startHybrid work
- ...Description Location Apply for this job by clicking the Apply button. Role Location Contact Role Commercial Call Centre Supervisor To apply for this job type your details and click the Submit button. First name: Surname: Email: Phone:...Suggested
- ...application deployments, and infrastructure changes to ensure ongoing system reliability and responsiveness. Conduct on-site visits to the Sligo call center to gather end-user feedback, identify system optimization opportunities, and collaborate with the client on potential...SuggestedLong term contractRemote workFlexible hours
- ...them to keep building your skills and complete your training. The role involves administration duties and learning the ropes in our call centre and withint optics to begin with and then you will progress onto booking clinics in Audiology, helping with minor repairs and...SuggestedTraineeshipNight shiftSaturdayWorking Monday to Friday
- Social network you want to login/join with: col-narrow-left Client: Zoom Location: Dublin 2, Ireland Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: ae9319b95c3d Job Views: 3 Posted: 30.06.2025...SuggestedFreelanceWork at officeRemote workHybrid work
- ...statistically analyse customer data across all channels (e.g. web, call centre, mobile etc.) to quantify success and take corrective action on... ...listening and report relevant KPIs via a dashboard. Monitor inbound and outbound calls, chat and media and report results of call...SuggestedWork at officeFlexible hours2 days week
- ...the driver and vehicle resource is being utilized effectively and efficiently Identifies sub-standard customer service, delinquent calls and reports deficiencies to line manager Contributes to route solutions for new customer service requirements Reports deficiencies...SuggestedPermanent employmentContract work
- What you can expect The Business Development Representative Manager sets the strategic direction for the sales team. They contribute to functional and business strategies, execute plans, and provide leadership to multiple teams. About the Team Workvivo, a digital...SuggestedWork at officeRemote workWorldwideHybrid work
- What you can expect In this role, you'll proactively manage onboarding programs for enterprise-level customers, ensuring ongoing success by understanding motivators, strategic goals, and business outcomes. You'll consult on internal communications and engagement, create...SuggestedWork at officeRemote workHybrid work
- What you can expect Get ready to roll up your sleeves and make some serious marketing magic. We are looking for a Marketing Programs Specialist at Workvivo to dive into the heart of brand-building. From running creative campaigns, to working with industry influencers,...SuggestedWork at officeRemote workHybrid work
- ..., campaign, and piece of content aligns with our bold, category-defining vision. This isn’t a behind-the-scenes role. Being front and centre, you’ll be hands-on in building the product marketing function. Working cross-functionally with Sales, Product, and Marketing to ensure...SuggestedWork at officeRemote workHybrid work
- Bandwidth delivers world-class messaging, voice, and emergency service connectivity for the world’s biggest brands. We are the APIs and global network behind the platforms that the Global 2000’s use to power their internal communications, contact center platforms, apps, and...SuggestedContract workWork at officeWorldwide
- ...Company Overview Summary: Seeking a Billing Representative to handle patient calls that come into our Call Center line. This position is part of a remote Call Center, and requires an individual who demonstrates professionalism, empathy, and accountability, and the ability...SuggestedPermanent employmentRemote workWork from homeWorking Monday to Friday
- ...passionate about delivering functionality that empowers WI Contact Centre associates to deliver better experiences for our customers.... ...Accommodation Team by sending an email to ****@*****.***, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland:...SuggestedFull time
- ...For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to ****@*****.***, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact ****@*****.*** For roles based in Germany: Contact...
- ...Kunden – ob Mittelstand, Konzern oder PublicSector. IT Service Technician Remote Support (w/m/d) with German Your mission: We are no Call Center, no phones are ringing. Remote support for the customer in the area of Windows Client, but also Linux, macOS, mobile devices...Work at officeRemote workHome officeShift work
- ...Scorebuddy is a leading Quality Management SaaS platform for Contact Centres. By combining quality management, coaching, and learning with advanced AI Analytics, we help hundreds of customers worldwide to be operationally efficient, scale their contact centres, improve agent...Worldwide
- ...Service Centre Operations Manager ID 2025-24094 Category Customer Service Position Type Full Time Location : Location IE-Dublin... ...1: Shortlisting of suitable candidates Stage 2: Screening Call Stage 3: Interview(s) with Hiring Manager(s) Stage 4: Feedback...Permanent employmentFull timeContract workSeasonal workWork at officeOffshoreHybrid work2 days week
- About Scorebuddy is a global leader in Quality Assurance (QA) software for contact centers, trusted by over 300 organizations worldwide including BT Group, Allianze, and Capital One. Headquartered in Dublin, Ireland, Scorebuddy delivers a powerful SaaS platform that empowers...Work at officeWorldwideHybrid work2 days week
£60.43k - £64.74k per annum
...working in a fast-paced environment. The successful candidate will be responsible for the management of team performance in both a contact-centre environment and a field-based environment, ensuring KPI's and quality standards are met, whilst maintaining a high standard, solutions...Permanent employmentWork at officeFlexible hours- ...improve health and productivity – have been adopted by employees at more than 200 organizations in over 160 countries, from frontline and call center workers to executives at multinational companies. For more information, visit . You will lead one of our product teams to...Local area
- ...Job Description Job Title: Contact Centre Real-Time Analyst / Trainer Department: Patient Services Reports to: Patient Services... ...-Time Analyst is responsible for training agents on effective call handling techniques, listening to calls to identify trends, and providing...Permanent employmentImmediate startShift work
- .... The Deputy Social Care Manager will have responsibility for Centre Management, Financial Management, Staff Management, Health & Safety... ...centre, its furniture, vehicle, and equipment. Provide an on-call service for the centre and / or for the Child and Family Agency...Work at officeLocal areaRotating shift
- ...equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Respond to out-of-hours emergency calls. - Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with...For contractorsFor subcontractorShift work
- ...Call Center Training Manager – Dublin (Remote Hybrid Dublin) TTEC is seeking a highly motivated and experienced Training Manager to oversee and optimize training programs delivered through our Business Process Outsourcing (BPO) partner. This role will focus on ensuring consistent...Remote workHybrid work
- ...experience). #8+ years of experience in a professional services, consulting, quality assurance, or implementation role. # Contact Centre Telephony experience (e.g., Genesys Cloud, Amazon Connect, NICE inContact) is strongly preferred, ideally within a SaaS or technology...Flexible hours
- Select how often (in days) to receive an alert: Location: Dublin, IE, 12 Brand: RS Group Function: Customer Services Work Location: Location: Dublin Employment Type: Full time, permanent About the role As Trade Counter Agent you will be responsible for...Permanent employmentFull timeWork at officeWork from home
- ...Attention to detail The ability to multitask, and work within a team MAIN ROLES AND RESPONSIBILITY To work within the Command Centre in accordance with the shift rotas and provide a high level of quality assured customer service Work under the direction of the...Hourly payPermanent employmentRemote workShift workNight shiftRotating shiftSundayDay shift
- Who we are looking for The Institutional Client Services Team supports Institutional, Corporate and Insurance clients from onboarding of the client to day-to-day servicing in conjunction with the local sales teams. What you will be responsible for # Assist with the ...Local area