Average salary: €75,654 /yearly
More statsSearch Results: 9 vacancies
...customers across a cross-team environment.
Documentation and development of designs, processes, and procedures.
Work within a structured ITIL / ISO20000 IT Service Management environment.
Works directly with client to gather requirements, design solutions, build proof of...
...working within an IT support or consulting environment working with enterprise-level customers.
Experience delivering service within an ITIL-based service delivery model.
Extensive knowledge of either Windows, Linux, or Application administration skills in a TCP/IP...
£75k - £85k per annum
...problems, driving value to clients.
People & Stakeholder Management
Act as account CTO to guide internal teams, SD (L1, L2, L3, L4), ITIL functions, Professional Service teams, external (client, vendors, 3rd party service providers) on overall accounts IT Infrastructure landscape...
...require proven support experience in a customer facing role, providing 2nd line technical support (including remote management tools).
ITIL qualification at Foundation Certificate (or equivalent).
Demonstrable experience with Windows 10 & Windows 11
Strong customer...
Remote job
...:
~ End User Compute (Windows)
~3+ years’ experience in supporting Device operating Systems (Windows, Linux etc) at Levels 2 and 3 (ITIL)
~3+ years’ experience in supporting Windows Hardware and Operating Systems
~ Experience in use of any Windows Device Management System...
...PP, MM, APO/IBP, FI-CO, BPC) and related business processes.
~ Familiarity with tools/processes like SAP Solution Manager, SAP ChaRM, ITIL, and production support.
~ Strategic and analytical thinker with excellent communication skills, adept at managing customer...
...support or development role.
Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment.
Additional Information
Location: This role can be delivered in a hybrid nature from one of these offices Belfast,...
...Ensuring that Service Levels are aligned to business needs and to cost drivers of the company
Implementing, modelling and supporting ITIL processes
Updating the overall strategy and approach that will transform the separate Service capabilities
Managing key...
...general controls reviews and baselining system generated reports;
Knowledge of IT and IS practices standards and frameworks (eg. COBIT, ITIL, ISO 27000, ISO 22301), including experience in the field of audits in accordance with those standards;
Knowledge in GDPR...