Search Results: 6 vacancies
...providing a quick and sensitive resolution.
Handle enquiries from brokers/medical staff and customers on an ad hoc basis.
Handle ombudsman enquiries and escalations.
Analysis of data and MI to support claims analysis.
Understand and documenting the Royal London...
...leading to a reduction in the very significant costs and risks associated with complaint flows to the Financial Services and Pensions Ombudsman.
Engaging with a variety of stakeholders, while influencing the wider Bank to deliver fair customer outcomes.
What you...
...Feedback:Part 9 of the Child and Family Agency Act 2013 governs complaints procedures and reviews, complainants’ rights, referral to the Ombudsman, and annual report requirements. “Tell Us” is Tusla’s policy governing feedback and complaints. The team is responsible for managing...
...teams across the business to resolve customer complaints
Minimise the escalation of complaints to the Financial Services Pensions Ombudsman through best in class complaint handling and ensuring you take a customer centric approach.
Manage and effectively organise your...
£90k - £91k per annum
...Experience in handling civil litigation claims, judicial reviews and other appeals or adjudications (such as financial services and pensions ombudsman complaints and statutory appeals) in the financial services or related sectors.
You will thrive in a collaborative team, focused...
...experience in handling civil litigation claims, judicial reviews and other appeals or adjudications (such as financial services and pensions ombudsman complaints and statutory appeals), particularly in the financial services sector.
You will strive for excellence in all aspects...