...users in person within our offices. We provide and support the hardware and software our customers need to service our clients. We engage... ...Resolving Incidents and Requests associated with end user software, PC hardware and mobile technologies
Documenting all actions on...
...experience in Technical Presales with Real-Life Solutions involving SAP Hardware Sizing and SAP Landscape Designing.
A minimum of 7 years’... ...and understanding of SAP MDG, SAP BW - BOBJ, SAP GRC (AC/PC) and other SAP NetWeaver based solutions.
Experience with, or...
...requests to build the internal knowledge base.
Assisting service desk colleagues with new user setups and on boarding.
Maintain hardware inventory
Adhere to established policies and procedures.
Provide On call support after several months
Skills Knowledge And...