...and prioritise workload
Excellent organisational skills
Friendly, pleasant personality
Responsibilities:
Manage a busy reception desk, answering queries, directing visitors and responding to ad hoc internal enquiries and requests
Perform administration duties...
...that they are aware of changes or updates in relation to the bedrooms, such as stay on's etc.
To capture guest business cards at reception and update the client database accordingly.
Develop sales leads and setup appointments for show arounds in conjunction with the General...
...with all third-party websites, tours, and group bookings daily.
Generating daily, weekly and monthly reports.
Assisting in the reception when the need arises.
Successful candidate will have:
. Experience in reservations desirable, but not essential as full...
...Ability to work in collaborative and independent work situations and environments with minimal supervision
Ability to remain calm and receptive in fast paced situations
Strong interpersonal skills and the ability to communicate at all levels of the organisation.
Strong...
...its surroundings * Arranges for special services requested by guests
Stays current with developments in the hotel by reviewing the reception diary each shift; updates reception diary for next shift
Arranges fulfilment of customer services by supplying limited services...