Job Description

About OLAPLEX

OLAPLEX, a category-defining leader in prestige hair care, continuously seeks talented individuals to join in our mission to transform foundational hair health and deliver great hair days today, tomorrow, and for years to come.

As the original bond builder, we are dedicated to fostering a culture that celebrates the bonds within our teams. OLAPLEX elevates individuals from all backgrounds with the belief that together we can unlock the full potential of science to extend the health, life, and beauty of hair for all.

About the Role

The Account Manager is responsible for ensuring sales targets are met within the market through the execution of the Olaplex professional sales strategy as well as the building and maintaining of key relationships with distributors, partners, and colleagues. The Sales Manager acts as a trusted advocate for the company’s distribution customers and for distributor customers in Spain, Italy, Turkey, Portugal, Malta, and Greece.

Ensure monthly, quarterly and annual sales targets and other KPIs for the market are met.
Deliver best-in-class service and relationship building with customer principals, sales, and education teams that result in disproportionate influence for the brand.
Build credible and collaborative working relationships with internal cross-functional/cross-channel colleagues.
Develop, execute and track joint business plans for the mutual growth of customers and the company.
Communicate consistently with salon distributor partners on all matters relating to account management.
Regularly report on overall market activities and conditions as well as sales data and activities of customers.
Conduct strategy meetings and sales training both virtually and in person.
Proactively create, manage and ensure the accuracy of budgets and forecasts, identifying risks and opportunities.
Visit key salons/pro stores to assess opportunities for improvement and report back to distributors and the company.
Identify opportunities for improvement within distributor teams, procedures, or processes.
Assist distributors with navigating the company’s internal systems and processes.
Influence future professional initiatives and collaborations at both the brand and distributor level.

About You

BSc/BA Hons degree or equivalent – 2:1 or better.
Minimum 5 years experience in account management.
Professional Hair Care experience required.
Fluency in Spanish or Italian.
Excellent communication skills and cross-cultural sensitivity.
Experience in managing complexity in a fast-paced environment.
Experience managing a business with P&L accountability.
Proven effectiveness in managing multiple stakeholders to deliver sales and growth.

We’d love to have you apply, even if you don’t feel you meet every single requirement. What matters most is finding authentic and accountable individuals who feel connected to our mission and values.

Our Total Rewards

Competitive compensation.
Work/Life Balance: Paid Holiday, Federal Holidays, and flexible work schedules.
Wellness: Company Contribution of 90% to employee’s BUPA Supplemental Health Insurance.
Employee Assistance Program through Telus Health.
Financial well-being: Company contributes 8% of pensionable earnings to Pension Scheme.
Professional Development Reimbursement Program.
Products: Twenty (20) free products per year, plus a friends and family discount.

Our Commitment to Diversity, Equity, and Inclusion

OLAPLEX is proud to create a culture that celebrates our bonds by embracing, elevating, and empowering individuals from all backgrounds. We are an Equal Opportunity Employer and do not discriminate based on any protected characteristics.

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Account Manager, Southern EU