Search Results: 11 vacancies
...with Sales management to develop and agree service level agreements for referrals and manage... ...teams.
~Considerable exposure to personal lines products with a deep understanding... ...referral process.
~A clear and concise customer focus with the ability to balance this focus...
...individual who has an interest in investigations and understanding our customer’s queries to join our Complaints Team.
This is a challenging... .... You will act as an escalation point for our Customer Service Team when a complaint cannot be resolved at first point of contact...
...in other parts of organization to provide excellence in service standards to our customers.
~Completing all tasks in line with Department Procedures... ...complaints and error management, SLAs, CPC timelines and agreed Personal Business Objectives.
~Support and encourage a high...
...This is an exciting opportunity for an ambitious career orientated person to join the Underwriting Change team.
Job Responsibilities... ...manager to build out a quality assurance plan to ensure all our customer documentations are thoroughly checked annually and plans are put...
...excellence in claims management with particular focus on managing service providers, monitoring the quality of the service delivered and... ...new and existing suppliers
• Drive continuous improvement in customer experience and cost savings
Job Responsibilities
•...
...Responsibilities
Working closely with and reporting to the Commercial Underwriting Operations Manager the successful person will be results and service focused and key responsibilities will include;
~Support achievement of profitability and revenue targets per the annual...
...dedicated to the continuous growth and improvement of the analysis service provided by the team.
Education
~Relevant Third Level... ...gains understanding.
~Ability to provide excellent service to all customers and meet deadlines.
~Self-motivated with the ability to work on...
...comparisons, gap analysis, competitor insights in order to develop new propositions.
~Undertake ongoing monitoring of the performance of the Personal Lines portfolios to track performance. Deliver key insights to enable effective decision making.
~Develop reports/reporting...
...owner for Commercial products assuming interest and developing perspective of all aspects of product in portfolio affecting, pricing, customer outcomes and growth.
You will ensure that commercial products are suitable to meet the needs of customers and are compliant in all...
...experience in any of the following areas: IT Governance processes, security design/re-design, GRC implementation within a regulated financial services company.
~Experienced in Business Continuity management, preferably in the financial services sector.
~IT Risk & Controls...
...certification: Certified Information Systems Auditor (CISA), Certified Information System Security Manager (CISM) with Insurance or Financial Services experience;
Experiences
~Highly developed knowledge and proficiency in IT risk management principles and processes including...
