Average salary: €75,654 /yearly
More statsSearch Results: 84 vacancies
...commonly used Hardware, software and applications across both Windows and
Apple Macs as well as Android/iOS phones.
• Knowledge of ITIL practices and processes and their place in modern IT operational environments.
Technology Experience Sought:
• MCITP Windows...
...ticket aging and closure.
Contribute to the ITSM Tool “Cherwell” processes, development, and improve existing processes to align with ITIL best practices.
Experience in design, development and implementation of Dell Boomi Integration solutions is expected, although...
...fundamental technical understanding of Microsoft Technologies including Server 2008/2012, Active Directory and Exchange
~ Knowledge of ITIL best practice
~ Knowledge of Azure cloud solutions
Additional Information
As this role requires access to a high level of...
...required.
Experience using a helpdesk and ticketing system (Solarwinds, Autotask…)
Experience working with IT best practice frameworks (ITIL)
Experience in international/multi-cultural environment is a plus.
Knowledge of the Irish transportation and mobility market is a...
...field
– A minimum of 3 years’ experience within a similar role.
– Industry Certifications desirable (MSCA, Network+, MCP etc)
– ITIL Certification desirable or relevant work experience to ITIL Standards
– A current driver’s license and own transport is required...
...ticket aging and closure
Contribute with the ITSM Tool “Cherwell” processes, development, and improve existing processes to align with ITIL best practices
Develops and implements standards and procedures to ensure consistent and efficient operations for ITSM...
...Formal certification and/or equivalent experience in architecture disciplines, processes, concepts, and best practices such as TOGAF, ITIL, ISO: 27000 and COBIT is desirable
• Relevant bachelor's degree in computer science, information systems, business administration or...
...customers across a cross-team environment.
Documentation and development of designs, processes, and procedures.
Work within a structured ITIL / ISO20000 IT Service Management environment.
Works directly with client to gather requirements, design solutions, build proof of...
...what it takes to ensure the availability, capacity and continuity of IT operations and you have knowledge and experience working with ITIL practices.
You thrive in a busy, highly professional environment and have a structured and focused approach to your tasks. You make...
...Change teams globally to ensure resilient resolutions
What you will bring to Coupa:
Experience with Incident Management Responses
ITIL Qualified to at least Foundation level
Be able to show how you have developed and implemented incident response processes
Be...
...alternatively windows support experience – as an advantage
~ Network support experience (TCP/IP, DNS) – as an advantage
~ Experience in ITIL based environments or Knowledge of ITIL / ISO 20000
~ Collaborate as part of larger delivery teams which may include project managers,...
...an IT Leadership role
~ Demonstrated experience managing and implementing enterprise technology successfully.
~ Strong knowledge of ITIL and ITSM processes and framework
~ Excellent communication skills; clearly conveys information, excellent writing / documentation...
...building and leading teams of highly skilled engineers from a mix of vendors that deliver high-quality service
Strong understanding of ITIL and how to pragmatically apply it in a digital world
Highly organised and able to handle multiple work streams, manage partners and...
...are completed to user satisfaction.
The Skills you will bring to the team
Degree in IT or relevant work experience / MCP/MCSE /ITIL Foundation would be advantageous but not necessary
Focused on and driven to provide the highest quality of customer service and...
...complete orchestration and support of our customers’ IT solutions. Our work processes are based on best practice and our procedures follow ITIL standards (IT Infrastructure Library).
Our SAP Basis customers continuously push us to be leading edge on the use of new SAP...
...support or development role.
Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment.
Additional Information
Location: This role can be delivered in a hybrid nature from one of these offices Belfast,...
...written language skills in English and Danish.
A solid, documented understanding of the IT environment and troubleshooting such as ITIL Foundation, IT Supporter education and/or work experience from a similar position.
A clean criminal record, as some customers require...
...Routing concepts.
Advanced-level debugging and troubleshooting skills.
Ideal candidate will be CCIE-Security, CISSP, ZCCP-IA, ZCCP-PA, ITIL certified.
Experience in Zscaler Cloud, Azure Cloud, Fortinet Firewall, Palo Alto Firewall, SSL/TLS Certificates.
If you feel you...
...grundlegende Kenntnisse in Active Directory
Wünschenswert sind Kenntnisse in Netzwerk-Technologien, Remote / VPN Access, Printserver und ITIL
Fließende Sprachkenntnisse in Deutsch sowie gute Kenntnisse im Englischen und/oder einer weiteren Fremdsprache (in Wort und Schrift)...
..., Smartphones, VoIP)
Wünschenswert sind Kenntnisse in Netzwerk-Technologien, Active Directory , Remote / VPN Access, Printserver und ITIL
Sie arbeiten strukturiert, selbstständig und eigenverantwortlich und sind kunden- und serviceorientiert
Fließende Sprachkenntnisse...