Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

As Account Manager RKA , the primary responsibility is to oversee assigned crucial customer relationships, collaborating with one or more significant accounts to ensure their satisfaction and drive business growth. This role revolves around identifying growth opportunities while nurturing positive customer ties. It involves creating effective strategies for increased sales and enhanced customer satisfaction, cultivating strong internal and external networks, strategizing for future business development, and becoming proficient in our product portfolio, particularly in the meat industry.

JOB DIMENSION &SCOPE

Number & Type of Accounts: Account Manager RKA

Internal Stakeholder level involvement and impact: Strategic

Geographic spread: UK/ Ireland

PRINCIPAL ACCOUNTABILITIES

Key Account Management:
Serve as the primary point of contact for designated key accounts.
Develop and maintain strong relationships with key decision-makers and influencers within customer organizations.
Understand each customer's unique requirements, challenges, and goals.
Align the strategy of a Global Key Account cross BU (Business Units) and cross Region (AFNA, AFLA, AFAP) to ensure a unified approach and maximize customer satisfaction and business growth.
Manage Key Accounts from the Meat industry in EMEA to maximize revenues and profitability, with a specific focus on large accounts where Amcor enjoys low SOW and with need for rapid expansion.
Monitor and report on critical KPIs as part of the role.
Sales and Revenue Growth (Large Accounts Emphasis):
Develop and execute strategic account plans to achieve sales targets and revenue growth, with a particular focus on large accounts where Amcor currently has low SOW.
Identify opportunities for upselling, cross-selling, and introducing new products or services.
Negotiate pricing agreements and contracts with customers.
Market Analysis (Meat Industry):
Stay up-to-date with market trends, industry developments, and competitors' activities within the meat industry.
Conduct market analysis specific to the meat industry to identify growth opportunities and potential threats.
Provide insights and recommendations to internal teams based on market intelligence, with a particular emphasis on the dynamics of the meat industry.
Relationship Building:
Build and nurture strong relationships with machine manufacturers in the packaging industry to facilitate collaboration and partnership opportunities.
Develop a deep understanding of the retail chain across EMEA, including retail industry dynamics, supply chain processes, and customer preferences.
Collaboration and Commercial Excellence:
Collaborate closely with internal teams, including product development, marketing, and customer support, to ensure seamless customer experiences and drive commercial excellence.
Communicate effectively with customers, addressing inquiries, resolving issues, and managing expectations.
Forecasting and Reporting (IBP Tool):
Prepare sales forecasts, budget reports, and performance metrics for key accounts using the IBP (Integrated Business Planning) tool.
Provide regular updates to senior management on account status and performance.
Strategic Responsibilities:
Maintain and build strong relationships with key decision-makers of assigned accounts.
Identify key decision-makers and influencers beyond purchasing (total enterprise) and craft a relationship map to ensure strategic and tactical alignment.
Keep business plans and customer strategy up to date at all times using specific Amcor tools.
Align cross-functionally with customers to agree on sustainability and innovation paths forward.
Orchestrate and lead key business negotiations, supporting Amcor’s interests, demonstrating an ability to influence decisions and actions.
Manage local Sales resources to implement account strategy and deliver expected growth.
Monitor business performance against targets - both volume and margin - and coordinate corrective actions to sales and marketing programs, if necessary, to achieve target commitments.
Feed the organization back on market trends and large accounts' preferences, supporting strategic decisions on new product commercialization in conjunction with New Platform Development Manager.
Assist in the launchement of new products commercialization.
Collaborate closely with R&D, Catalyst, Marketing, and Operations to ensure account strategies are implemented.
Collaborate closely with Operations and Supply Chain to ensure account demand accuracy by monitoring and analyzing data.
Promote and actively drive the use of salesforce.com, PMDB, ANPos, and other aspects of ValuePlus.

KEY PERFORMANCE INDICATORS

Build strong Key Account Plans
Revenue growth through customer share of wallet expansion
Profit margin
Improving Net Promoter Score (NPS)

QUALIFICATIONS&REQUIREMENTS

Formal Qualifications and Experience

Graduate in Sales, Engineering, MBA or similar with a strong sales talent and drive tosell
Minimumof 5years’ experience in working in a large scale B2B environment
Relevant industry experience in technical, sales and general management
Proven track record of successful sales growth and profitability
Demonstrate excellentproject / processmanagementskills
Excellent communication skills in English, any other European languagea valuable asset
Specific Skills and Abilities
Ability to translate the strategy into actionableplans
Strong customer and result orientation
Strong negotiation, decision making skills and ability to get thingsdone
Strong ability to monitor business analysis (data crunching, pricing, margin management, KPI)with a use of varioustools
Ability to interact with a wide variety of stakeholders and externally, good understanding of matrixorganization
Ability to quickly orientate across complex structure & matrixorganization
Ability to quickly adapt to changing industry dynamics and redirectingefforts
Understanding of brand customers and what drives theirdevelopment
Ability to drive growth in thearea

About Amcor
Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.
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Account Manager UK/ Ireland