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- ...meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed to support our... ...concerns and provide concise feedback. - Ability to de-escalate tense/tough customer situations in a live environment. - Excellent...SuggestedFull timeRemote workWorldwideShift work
- ...Back to jobs Technical Support Engineer Remote - Ireland Apply Who we are At Twilio, we’re shaping the future of communications, all from the comfort... ...specialty areas. Identifies and responds to customer escalations and thoroughly document every customer interaction Responsibilities...SuggestedFull timeRemote workWorldwide
- ...meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed for you to join... ...a monthly volume of tickets consistent - Be the point of escalation for middle complex issues within support, and escalate to...SuggestedFull timeRemote workWorldwide
€125k - €165k per annum
...growing group of committed researchers, engineers, policy experts, and business... ...friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and... ...onboarding, offboarding, reorgs) Handle escalations that need cross-team coordination...SuggestedLong term contractHybrid workVisa sponsorshipWork at officeFlexible hours- ...basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2 Ireland on Twilio’s Voice, Platform Application & Segment teams (VSPA). About the job This position is needed to support...SuggestedFull timeRemote workWorldwideShift work
- ...some of the world's most important workflows. Tines has been supporting IT and security teams from a diverse range of customers,... ...and we’re looking for others to join us on our journey. A technical support engineer provides technical support and consultation to customers and...SuggestedFull timeLocal areaShift workWeekend workWeekday work
$55k - $110k per annum
...facilitate incident response, engaging and supporting engineering teams to triage and resolve major... ...for complex residential and enterprise escalations in coordination with internal teams... ...ensure success Industry recognized technical certifications (i.e. Network+, Security+...SuggestedLong term contractTemporary workFor contractorsWeekend workDay shift- ...steps. Our partner is looking for a Junior Support Engineer based in Ireland. We are seeking a... ...critical services. You will work closely with technical teams and data center personnel across... ...with internal technical teams and escalate incidents appropriately when additional...SuggestedFull time
- ...and excellence thrive. Cyara is seeking an experienced technical support engineer to join our Customer Support team. In this role, you'll provide... ..., and hardware issues. Documenting defects that are escalated to the Engineering team. Documenting production-impacting...SuggestedRemote jobFlexible hours
- ...next steps. Our partner is looking for a Support Engineer - Finance based in Ireland. Join a fast... ...of contact for clients, resolving technical and financial queries while ensuring a... ...system settings. - Manage complex cases and escalations: Take ownership of challenging customer...SuggestedFull timeRemote work
- ...building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers... ...Sales, Technical Success, Product, Engineering and others, to deliver the best... ...identify the root cause before escalating to Engineering; where that is...SuggestedFull timeImmediate start
- ...will be the primary on-site technical point of contact for our rapidly... ...link in Anduril’s global support model—bridging handoffs between... ...local inventory, and supporting engineering tool access (including CAD/... ...: Own, triage, resolve, and escalate L1/L2 support tickets via...SuggestedFull timeWork at officeLocal areaImmediate startRemote work
€65k per annum
...Job title: Technical Support Specialist – HVAC & Building Services Location: Dublin, Co Dublin... ..., consultants and building services engineers, supplying HVAC plant and associated equipment... ...guidance and product expertise Escalate complex technical issues to senior engineers...SuggestedLong term contractPermanent employmentFor contractorsWork at office€36.61k per annum
...permanent full-time basis. Key Responsibilities: Provide day-to-day technical support to internal users across all company locations, resolving... ...security tools. Respond promptly to service desk tickets, escalate complex issues where necessary, and document solutions clearly...SuggestedLong term contractPermanent employmentFull timeContract workRemote work- ...for a proactive and customer-focused IT Support professional to join our team and play a... ...compliance or information security issues, escalating concerns where appropriate The ideal... ...required ~ Ability to communicate technical information effectively to colleagues and...SuggestedPermanent employmentHybrid workWork at officeRemote work
- ...GPU Infrastructure Support Engineer About Civo: Civo is reimagining the cloud industry by providing... ...-on, high-impact role requiring strong technical curiosity and structured... ...ensure clean, evidence-rich handovers when escalating complex issues to Senior GPU Infrastructure...Local areaRemote workShift work
- ...Description We are looking for a Senior Technical Analytical Specialist to join our... ...verification, laboratory infrastructure, and support for the new laboratory. The role combines... ...Conduct calculations, report findings, and escalate analytical or verification issues...Full time
€45k per annum
...over 20 years of experience and certified technical staff. It delivers IT consulting, managed... ...computing, IT security, and helpdesk support to small and medium-sized businesses across... ...directly and acting as the main point of escalation for customers Support the growing customer...Permanent employmentWork at officeRemote work- IT Support Looking for IT Support Engineers that are available on an Ad-Hoc basis to perform a variety of tasks in and around Dublin. The tasks include but not limited to:- Equipment on Desk Decommission Equipment on Desk Commission Racking of routers/Switches/Patch Panels...Contract workSelf employment
- ...manufacturer of heavy trucks, bus & coaches and Scania Power Solutions engines. In addition, Scania offers and sells a broad range of service... ...services. We have an excellent opportunity for an Automotive Technical Support Engineer. As a Technical Support Engineer, you will provide...
- ...Description Keeper Security is hiring an IT Support Specialist to join our EMEA IT team and provide hands-on technical support to employees across our Cork office and... ...management and day-to-day IT operations while escalating more complex infrastructure or security issues...Full timeHybrid workWork at officeLocal areaRemote work
- ...Job Title: IT Field Engineer Location: Cork Are you ready to take your IT support career to the next level? Do you thrive... ...our client. Take ownership of technical issues, investigate root causes... ...to troubleshoot complex issues escalated from 1st line support. Resolve...Long term contractFull timeNight shift
- ...Operative & Office Administrator to support the Next Generation Ticketing... ...interest in technology and engineering, and a practical, hands-on... ...team, offering supervised technical exposure and a potential development... ...Field Service Coordinator; escalate shortages or discrepancies....Full timeFor contractorsWork at officeWeekend work
- ...everything Version 1 does. With a focus on supporting self-service and automation, we utilise... ...the primary point of contact for local technical support at our organisation's customer... ...Whether addressing first-level issues, escalating complex problems, or performing maintenance...Full timeWork at officeLocal areaRemote workFlexible hours
- ...partner is looking for a DevOps Customer Support Engineer based in Ireland. As a DevOps Customer... .... Your role will involve investigating technical issues, identifying root causes, and... ...with Product and Engineering teams to escalate complex issues using reproducible test...Full timeRemote work
- ...guardrails, and an OPA policy engine, Spacelift empowers... ...Spacelift offers unrivalled support, no-nonsense pricing, and a range... ...within agreed response times. Escalate to Product Engineers with a clean... ...Prioritise and manage several open, technically complex issues at once....Flexible hours
- ...Delivery Technician in New Ross 12 month FTC. The Role Act as the senior technical escalation point for complex client computing, application, printing, connectivity and access issues. Support client computing hardware and software across back office and manufacturing...Full timeFixed term contractLocal areaImmediate start
€57k - €75k per annum
...As a Designated Support Engineer (DSE) at Asana, you’ll be the named technical support partner for a set of our enterprise customers . You’ll build strong, ongoing relationships through personalized support, timely case management, and deep product expertise . This is a hands...Long term contractHybrid workWork at officeLocal areaWork from homeWorldwideMonday to Thursday- Datacentre Support Engineer 📍 Location: Dublin, Cork and Mayo, Ireland 🕒 Full-Time | On-Call Rotation (24/7) Join Our Team Genesis is looking... ...3 years' experience in datacentre operations or a similar technical environment. Strong knowledge of Layer 1 & Layer 2 networking....Full timeRotating shift
- ...and YouTube. Job Description We are looking for a PMO Support Engineer to join our Global Program Management team and be based out of... ...science, or closely related discipline is desired, or equivalent technical experience plus demonstrated competence, with a desired 5...Full time