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- ...of industry expertise, Apogee supports organisations of all sizes... ...point of contact for resolving technical hardware issues related to printers... ...are completed effectively. Escalation of Complex Issues: When... ...capabilities, escalate issues to senior engineers to ensure timely resolution....SuggestedPermanent employmentWork at officeLocal areaImmediate startRemote workWorking Monday to FridayFlexible hoursDublin11 days ago
- » Job Details# Technical Presales Support Specialist/Presales EngineerLocationSantry, IrelandLanguageEnglish## Description**Key Responsibilities:*** Collaborate with Delivery Teams, Clients and Internal Teams to bridge the gap between the technical and commercial aspects of...Suggested
Minacs
Leinster22 hours ago - ...team is inclusive driven humble and supportive. We are deliberate and self-reflective... ...Fieldguide. About the Role: As a Technical Support Engineer youll remove roadblocks for customers... ...or JIRA for case management and escalations. Comfort with basic SQL queries API...SuggestedFull timeRemote workWork from homeFlexible hours
- ...The Lead Performance Support Consultant (Escalations Engineering) role is a unique opportunity to join the Customer Service and Support team working with... ...for driving the successful closure of critical escalated technical issues for our most complex and strategically important...SuggestedLong term contractFull timeWork at officeRemote workFlexible hours
- ...you a little bit about Pure Storage Technical Services. We have 24x7 Support centers in North America Asia and... ...are looking for a Technical Support Engineer to join our 24x7 Support team based... ...participant customer calls including hot escalations Normally receive little...SuggestedFull timeWorking Monday to FridayFlexible hoursShift workWeekend work
- ...Position Overview Provides field technical support for key account and/or strategic customers... ...and follows the prescribed (SOP) global escalation process when requiring assistance. Acts... ...global escalation process to engage Engineering and other analytic resources for...SuggestedWork at officeRemote workFlexible hours
FUJIFILM Holdings America Corporation
Ireland5 days ago - ...We are seeking a skilled tier 2 Support Engineer to join our dynamic team. As a tier 2 Support... ...play a crucial role in providing top-tier technical support to our customers, ensuring... ...high-intensity environments, handling escalations with professionalism and composure to deliver...SuggestedRemote jobFull timeWork from homeFlexible hours
- ...Microsoft Cloud Partner, focused on Enterprise Support, Security, Strategy, and Supply solutions... ...to provide overnight first-line technical support, troubleshooting, and ensuring IT... ...Maintain IT systems and documentation Escalate complex problems as needed What You’ll...SuggestedNight shift
RedChair Recruitment
Ireland2 days ago - ...Join our small, talented and engineering-led team across Europe to shape... ...We’re hiring a Support Engineer to help provide exceptional... ...gaps in our knowledge base, and escalate issues as needed. Monitor... ...with the ability to explain technical concepts clearly to customers...SuggestedRemote workShift work
Polar
Ireland4 days ago - ...and excellence thrive. Cyara is seeking an experienced technical support engineer to join our Customer Support team. In this role, you’ll provide... ..., and hardware issues. Documenting defects that are escalated to the Engineering team. Documenting production‑impacting...SuggestedFlexible hours
Cyara
Ireland22 hours ago - ...Level 2 Senior Technical Support Engineer MSP South County Dublin On-site office based Stack & Co Recruitment is working with a small... ...workload and deliver reliable consistent support with minimal escalation. Previous MSP experience is essential . You will have...SuggestedLong term contractFull timeHybrid workWork at officeLocal areaRemote work
- A pioneering software company is seeking a Technical Support Engineer in Dublin. You will resolve technical issues for customers across the auditing platform, utilizing strong critical thinking and technical aptitude. Ideal candidates will have at least 3 years of experience...SuggestedRemote workFlexible hours
Fieldguide
Dublin4 days ago - ...Job Title: Level 2 Deskside Support Engineer Location: Cork (Onsite 5 days - some day time... ...Support Engineer to provide advanced onsite technical support to end-users in our Cork office... ...to major production system incidents, escalating to Senior Engineers when necessary...SuggestedPermanent employmentFull timeWork at officeRemote workDay shift
Westbourne IT Global Services
Cork4 days ago - ...HVAC Support Engineer Our client is a recognised leader in the Irish HVAC industry, providing... ...an experienced team of engineers and technical specialists. The company is renowned... ...technical queries and service requests. Escalate complex issues to senior technical...SuggestedPermanent employment
White Recruitment Construction
Leinster22 hours ago - ...Manager, IT Engineering Ireland - Cork Information Technology Regular... ...Systems will serve as the technical lead and subject matter... ...of mobile device solutions, supporting incident response (including... ...and remote support. Act as escalation point for mobile device and...SuggestedLocal areaRemote work
Gilead Sciences, Inc.
Cork1 day ago - ...answering calls to the IT Tech Operations support desk, responding, and resolving support... ...proper follow-up. Ensure proper routing, escalation, and assignment of ITSM tickets.... ...colleagues. Help resolve issues and provide technical assistance for end-users who are using our...Work at officeRemote work
Arcon Recruitment Services
Connacht2 days ago - ...the senior onsite technician and primary escalation point, providing advanced guidance, mentorship, and technical leadership to IT support team members. Promote high-quality customer... .... Collaborate with IT, Security, Engineering, and other cross‑functional teams to troubleshoot...Long term contractWork at officeShift work
Datavant Corporation
Galway4 days ago - ...As a member of the Support team within iCabbi, your role will be to provide a comprehensive support service to a wide range of customers... ...new technologies and ways of working. Ensure the appropriate escalation of issues and areas of concern to the relevant manager. Work...Remote workFlexible hoursRotating shift
iCabbi Voice
Dublin5 days ago - ...German Speaking Technical Support Engineer (Networking) We are currently looking for a German Speaking Technical Support Engineer for our client, a major IT company in Dublin. Do you enjoy tackling hard-to-solve technical problems? Are you interested in gaining exposure...
O‘Farrell Recruitment
Dublin5 days ago - ...Role Purpose The Customer After Sale Technical Support Engineer is a key contributor towards providing outstanding customer experience. Possessing... ...post-sales. Troubleshoot and resolve technical issues escalated by our customers (installers). Manage warranty, exchange...Permanent employmentTraineeshipLocal area
- ...Global IT Operations team, you will deliver unparalleled service, support and communication to a diverse group of internal users and... ...platform governance, maintaining best practice standards. Be an escalation point for any issues related to Salesforce from business. Maintain...Work at office
Johnson Controls, Inc.
Cork2 days ago €48k per annum
...IT Support Engineer We are seeking a Support Engineer to join our clients global team, where... ...by guiding clients through critical technical issues. In this role, you will troubleshoot... ...with difficult customer issues and escalations. Desired Skills: Experience...Temporary workFlexible hours- ...cities. As a global leader in the lift and escalator industry, KONE provides lifts,... ...cycle. We are currently looking for a Technical Helpdesk Engineer to join our Service team in Ireland. This... ...role is to provide quality competence support by solving complex technical issues...Permanent employmentContract workLocal areaRemote workDublin5 days ago
- ...Overview Post Title: IT Support Engineer (2 WTE) - MedLIS/ Orbis and IPM Post Status:... ...first point of contact for users requiring technical assistance. The role involves... ...software and network issues Log track and escalate incidents as needed Install and configure...Permanent employmentFull timeWork at office
- ...share our passion for aviation. If you have any questions or require any accommodations to support you in your application please contact us at Role title Technical Support Engineer Your role As a Technical Support Engineer in the Maintenance & Engineering...Permanent employmentContract workWork at officeWorldwideFlexible hours
- ...service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can... ..., and Forbes Best Startup Employers 2022 List . As a Technical Support Engineer at Front, you will play a critical part in streamlining our...Remote jobWorldwideFlexible hours
£30.3k - £39k per annum
IT Field Engineer We have an exceptional opportunity for a driven,... ...with applicants with proven technical skills, looking for an opportunity... ...projects and service desk escalations and On-Site Installations.... ...Ireland. * Provide onsite support to diagnose and resolve end‑user...Permanent employmentLocal areaWorking Monday to FridayIreland7 days ago- Quality & Support Analyst Is considered a tenured agent that supports and coaches team members while enforcing policies and driving quality... ...through action plans Recognize trends and patterns, and escalate issues regarding Client policy to the global team for mitigation...Permanent employmentLocal areaDublin2 days ago
- ...focused on working with multiple customers to technically consult, identify and drive... ...on solution deliverables and act as an escalation for clarifications Liaising with Subject... ...operations team to upskill and provide support services Delivering pre‑sales workshops...Long term contractWork at officeFlexible hours
PE Global (UK)
Ireland2 days ago - ...solutions. We provide ongoing support to our clients helping them... ...Overview: Our 2-year Graduate IT Engineer Programme is designed for... ...support to clients handling live technical issues across networking... ...closely with senior engineers to escalate and resolve complex issues....Remote work
