Technical support escalation engineer jobs in Remote

 ...meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed to support our...  ...concerns and provide concise feedback. - Ability to de-escalate tense/tough customer situations in a live environment. - Excellent... 

 ...Back to jobs Technical Support Engineer Remote - Ireland Apply Who we are At Twilio, we’re shaping the future of communications, all from the comfort...  ...specialty areas. Identifies and responds to customer escalations and thoroughly document every customer interaction Responsibilities... 

 ...meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed for you to join...  ...a monthly volume of tickets consistent - Be the point of escalation for middle complex issues within support, and escalate to... 

 ...basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2 Ireland on Twilio’s Voice, Platform Application & Segment teams (VSPA). About the job This position is needed to support... 

 ...some of the world's most important workflows. Tines has been supporting IT and security teams from a diverse range of customers,...  ...and we’re looking for others to join us on our journey. A technical support engineer provides technical support and consultation to customers and... 

 ...steps. Our partner is looking for a Junior Support Engineer based in Ireland. We are seeking a...  ...critical services. You will work closely with technical teams and data center personnel across...  ...with internal technical teams and escalate incidents appropriately when additional... 

 ...and excellence thrive.  Cyara is seeking an experienced technical support engineer to join our Customer Support team. In this role, you'll provide...  ..., and hardware issues. Documenting defects that are escalated to the Engineering team. Documenting production-impacting... 

 ...next steps. Our partner is looking for a Support Engineer - Finance based in Ireland. Join a fast...  ...of contact for clients, resolving technical and financial queries while ensuring a...  ...system settings. - Manage complex cases and escalations: Take ownership of challenging customer... 

 ...GPU Infrastructure Support Engineer About Civo: Civo is reimagining the cloud industry by providing...  ...-on, high-impact role requiring strong technical curiosity and structured...  ...ensure clean, evidence-rich handovers when escalating complex issues to Senior GPU Infrastructure... 

 ...partner is looking for a DevOps Customer Support Engineer based in Ireland. As a DevOps Customer...  .... Your role will involve investigating technical issues, identifying root causes, and...  ...with Product and Engineering teams to escalate complex issues using reproducible test... 

 ...guardrails, and an OPA policy engine, Spacelift empowers...  ...Spacelift offers unrivalled support, no-nonsense pricing, and a range...  ...within agreed response times. Escalate to Product Engineers with a clean...  ...Prioritise and manage several open, technically complex issues at once.... 

 ...work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders...  ...& development: ElevenLabs proactively supports professional development through an...  ...ABOUT THE ROLE This is a hands-on technical role. You will join during a period of high... 

 ...partner is looking for a Frontend Desktop Engineer based in Ireland. We are seeking a...  ...a globally distributed team that values technical excellence, autonomy, and open-source innovation...  ...deliver a seamless user experience across supported desktop platforms. - Build and maintain... 

Responsibilities Develop and maintain Keet Desktop, a cross-platform peer-to-peer communications application. Implement UI/UX features using React and the Pear runtime. Optimize frontend performance, including rendering and memory management. Write modular, maintainable...