Search Results: 387 vacancies
...contract lifecycle management (CLM).
What you'll do
The Technical Support Engineer is the strategic customer advisor and the internal voice... ...Cloud (DAC) and associated services
~Manage and resolve escalated cases of incoming support channels to troubleshoot issues...
...company, and culture here .
Looking for a mid-level Technical Support Engineer with SaaS experience living in North America or Europe to... ...improvement feedback, working closely with internal teams to escalate complex issues and help improve the quality and reliability...
Remote job
...brands.
About Us:
We view customer support as essential to making a good product.... ...About the Role:
This is a full-time technical customer support position. We primarily... ...support ticket here is equivalent to an escalations ticket at another company, so if you love...
Remote job
...WordPress themes and plugins. We are now looking for a patient and friendly WordPress expert to join our small team to provide technical support over email to our customers Monday-Friday.
We are specifically looking for someone who can commit 4 hours every day between...
Remote job
...Endpoint Security Support Engineer
Location: Ireland / Dublin area - Remote-first, with regular customer site visits
About Threatscape... ...(or an equivalent endpoint protection experience).
Technical Skills
Proven ability to diagnose and resolve technical issues...
Remote job
...successfully onboard additional Customer Support Reps
Develop and implement inbound... ...roadmaps in partnership with Product and Engineering teams.
Integrate and Manage Technology... ...strategies for team members.
Act As An Escalation Point - Ensure customer issues are...
Remote job
...requirements. Conduct manual testing to verify software quality and user experience before release.
Defect Management Collaborate with engineering and customer service teams to identify, document, and analyze defects. Produce detailed reports for defects and ensure rigorous...
Remote job
...started out as a team of three engineers based in Ottawa, Canada.... ...employees around the world, and support 40,000+ users in over 100 countries... ...in order to resolve their technical challenges and gaps. The team... ...of contact for customer escalations and manage the resolution process...
...ready to embark on this journey with SalesRook?
As a Customer Support Technician , the purpose is to ensure clients feel heard,... ...contact for clients, delivering exceptional customer service and technical support while building strong relationships. Your contributions...
Remote job
...We are seeking a senior level technical product owner to join our dynamic and fast-paced executive team to manage the development and... ...visionary that inspires a team of product managers, designers, and engineers to build a product and user experiences that exceeds...
Remote job
...the world. We have a team of content writers, off-page SEOs and Technical SEOs.
As a Technical SEO Specialist, you will be responsible... ....
Technical SEO; auditing and overseeing implementation.
Supporting the upskilling of team members.
Acting as a stakeholder for...
Remote job
...creating a welcoming environment where every interaction matters - therefore, we are looking for someone who is experienced in customer support, excels at empathetic communication, and has a proven track record of resolving issues with a customer-centred approach. Your role...
Remote job
...more. We focus on B2B, ecommerce, and SaaS clients. We also have internal projects, as well as creating data-driven and interesting technical content. It's a small team, and we're focused on building systems and processes to run a scalable business. We value attitude, attention...
Remote job
£33k - £35k per annum
...Job Title: French Customer Support Specialist
Location: Dublin City Centre (Hybrid Working Model, 1 day in the office & 4 days remote... ....
Key responsibilities include:
Dealing with escalated customer queries and managing them in an effective customer centric...
£ 6 - 8 per hour
...highly organised and detail-oriented team member to join our mission to guide humanity to their heart and live their purpose. You will support the Susie, her husband Sam and the growing team. You will start with focussing on client communication and social media. When that is...
Remote job
...Centralized Incident Response Team is an expert group of technical incident management engineers whose primary responsibility is ensuring the rapid... ...improve overall response for future incidents and technical escalations
Utilize outstanding troubleshooting techniques to...
...:
We are looking for a Cloud Security Engineer with experience on AWS, to join our growing... ...for use in Cloud environments
Create technical and managerial level security reports for... ...ensure they are not repeated
Provide support to end users regarding network and security...
Remote job
...to move between code bases as and when required. On top of this, you have a sense of humour and a gif for every occasion!
Vacancy Technical Details
Requirable:
- Familiar with Git and repository management
- LEMP/LAMP stack administration
- Laravel (or another MVC...
£60.1k - £78.1k per annum
...people to build websites visually, saving engineering time, while clean code seamlessly... ...Designer. In this role you will execute the technical direction and partner closely with other... ...managers and designers in an autonomous, supportive team environment
~Participate in engineering...
...Senior Backend Engineer Remote
ID5 enables addressable and measurable advertising to support the growth of the digital economy and provide free and safe access to content and services.Technical changes, signal loss, and increasingly more stringent data protection regulations...